Frequently Asked Questions
Find answers to common questions about Broceutical products, ordering, testing, compliance, and research protocols.
What purity level do your peptides meet?
+All Broceutical peptides are verified to meet or exceed ≥99% purity by independent ISO 17025-accredited laboratories. Every batch undergoes HPLC analysis, mass spectrometry, and batch-specific third-party testing. Purity claims are never internal-only — you receive detailed, verifiable Certificates of Analysis.
Are your peptides independently tested?
+Yes. Every batch is tested by third-party laboratories, never in-house. We partner with ISO 17025-accredited facilities that conduct HPLC, mass spectrometry, sterility testing, and endotoxin analysis. Each product comes with a batch-specific Certificate of Analysis featuring a QR code for verification.
What is your manufacturing standard?
+Broceutical peptides are synthesized in FDA-registered facilities operating under GMP (Good Manufacturing Practices) standards. Our manufacturing partners maintain validated processes, documented quality systems, and pharmaceutical-grade controls — the same standards applied to approved medications.
Why is third-party testing important?
+Third-party, independent testing removes conflicts of interest. A manufacturer testing its own products has financial incentive to pass samples. Independent labs have no relationship to sales, pricing, or brand reputation — they provide objective verification. This is the gold standard in research chemistry and pharmaceutical quality assurance.
How do I verify my COA (Certificate of Analysis)?
+Each Broceutical product includes a QR code linked to your batch-specific COA. Scan the code to access the detailed lab report, which includes testing dates, methodology, results, lab accreditation information, and official signatures. You can also contact us directly if you have questions about any COA.
What does "research use only" mean?
+"Research use only" means products are intended for in-vitro laboratory research purposes exclusively. Broceutical compounds are sold to researchers, academic institutions, and laboratories for scientific investigation. They are not approved for human consumption, medical use, or veterinary use. All customers warrant institutional affiliation with a research facility.
What are your storage requirements?
+Most Broceutical peptides should be stored at -20°C (freezer temperature) to maintain stability. Lyophilized vials in sealed vials can remain stable for extended periods under proper cold storage. Once reconstituted with bacteriostatic water, solutions should be refrigerated at 2-8°C and used within 30 days. Detailed storage instructions are included with each product.
Do you ship internationally?
+Broceutical ships to select countries where research peptides are legal for laboratory use. International orders are subject to local regulations — some jurisdictions restrict or prohibit peptide imports. Contact our support team before ordering internationally to confirm shipment eligibility for your location.
What payment methods do you accept?
+Broceutical accepts standard credit cards, debit cards, and PayPal — all with full buyer protection. We do not require cryptocurrency or non-reversible payment methods. Standard payment processing provides peace of mind and protects your transaction security.
What is your return policy?
+Broceutical offers a 14-day return window for unopened, unused products in original packaging. Returns must be accompanied by the batch-specific Certificate of Analysis demonstrating quality verification at receipt. We stand behind our testing and quality standards — if a product fails independent testing, we will replace or refund it fully.
Are Broceutical peptides FDA approved?
+Broceutical research peptides are not FDA-approved for human use. They are manufactured in FDA-registered facilities and tested to pharmaceutical standards, but are sold exclusively for laboratory research. This is standard for the research chemistry industry — peptides used for in-vitro research operate under a different regulatory framework than approved medications.
How can I contact support with questions?
+You can reach Broceutical support through our Contact Us page, or email directly. For technical questions about products, COAs, or research protocols, our team is available to assist. We typically respond within 24 business hours.
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